Consultation

Emily Harper came to Harley Street Clinic Surrey after years of battling severe acne. Her skin was characterised by inflamed breakouts, congested pores, and scarring that had a significant impact on her confidence. Having tried various over-the-counter remedies with little success, Emily was ready to explore professional treatment options. During her consultation with Shelley, our Nurse Practitioner, and Katie, our Clinic Director, Emily underwent a comprehensive VISIA skin analysis. The scan revealed extensive acne-causing bacteria, clogged pores, and inflammation beneath the skin’s surface.

“I had struggled with acne for so long and felt like nothing could help. When Shelley and Katie showed me the VISIA results and explained what was happening under my skin, I finally understood the root cause. Their expertise and the detailed plan they laid out gave me hope for the first time in years.”

The Procedure

Emily’s bespoke treatment plan was designed to target acne, reduce inflammation, and improve her skin texture. The journey began with Laser Genesis therapy to reduce acne-causing bacteria and calm the inflammation. This non-invasive treatment not only helped to minimise active breakouts but also stimulated collagen production to improve the appearance of scars. In tandem, Emily received monthly HydraFacial treatments to deeply cleanse her skin, exfoliate dead cells, and clear congested pores.

To complement these in-clinic treatments, Emily was provided with a tailored medical-grade skincare routine, including a gentle cleanser, a salicylic acid serum, and a non-comedogenic moisturiser. She was also prescribed a spot treatment to manage any occasional breakouts.

“The laser sessions were painless and made a noticeable difference to the inflammation in my skin. The HydraFacial treatments were a real game-changer – my skin felt so clean and refreshed after every session. Shelley also explained exactly how to use my skincare products, and they’ve been amazing at keeping my skin clear between treatments.”

Results

After just a few weeks, Emily began noticing visible improvements in her skin. The inflammation gradually diminished, and her breakouts became less frequent. By the end of her 12-week treatment plan, the changes were remarkable: her skin appeared significantly clearer, with a smoother texture and reduced scarring. The Laser Genesis therapy effectively minimised the appearance of old acne scars, while the HydraFacial treatments and skincare routine helped restore her skin’s clarity and balance. Follow-up VISIA scans confirmed a significant decrease in acne-causing bacteria and overall congestion.

“The results have been life-changing. My skin looks clear, and I’m no longer embarrassed about the breakouts. I’ve even started going out without makeup for the first time in years. Shelley, Katie, and the team at Harley Street Clinic Surrey have given me back my confidence, and I couldn’t be more grateful!”